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BURNS DISPATCH: DOCUMENT DELIVERY SERVICE

About

Burns Dispatch is a non-profit, fee-based, document delivery service providing reproduction and circulation services for the collection of the Jacob Burns Law Library.



Contact


Requests must be made by sending a fax to (202) 994-0433 or by
email to dispatch@law.gwu.edu . Phone requests are not accepted. 

For more information, contact:
Burns Dispatch
716 20th St. NW, Washington, DC 20052
Phone: 202-994-2768;
Fax: 202-994-0433
dispatch@law.gwu.edu

Hours of Service

Burns Dispatch is available Monday - Friday, 9:00 am - 4:00 pm, Eastern Time. The service is unavailable anytime the Jacob Burns Law Library is closed due to University policy.


Friends of the Jacob Burns Law Library

Friends members have special services and fees. For information about joining this special program please contact Burns Dispatch (see above). 

Services and Fees  (effective 7-1-2004)



 (Note all fees are in U.S. funds. Fees include applicable District of Columbia sales tax of 5.75%.) 


Minimum charge for copying:
        - Friends -   
           $15.00
        - On Demand -          
$25.00
Maximum requests per day:                
         - Friends -
          Unlimited
         - On Demand -
       Five times per day

         • Note: Burns Dispatch reserves the right to limit items and requests based on  
           department  circumstances.


  
Maximum rush items per request:

            - Friends -
      Three rush items 
            per request

- On Demand -
  Three rush items 
 per request

Per image charges:
- Friends -
Photocopy $0.75
Fiche/Film copy $1.50
- On Demand -
Photocopy $1.00
Fiche/FIlm copy $2.00

Book Loans:
 - Friends -
No Charge
- On Demand -
$25.00

         •     Loan period is three weeks. 
         •     All client categories are limited to five outstanding loans. 
         •     One Renewal period of three weeks for all client categories. 
         •     Renewals for On-Demand clients are $20.00. 
         •     Overdue fees: 
                    º     Friends: $1.00/day 
                    º     On Demand: $5.00/day 
         •     Recalls become overdue 7 days from issuance of the notice. 
         •     Lost book: Minimum $100.00 (or replacement cost whichever is greater) plus
               $25.00 processing fees.



Service Completion Times

         •     Standard requests: All requests received before 1:00 pm will be processed
                the same day. Any requests received after 1:00 pm will be processed by the
                next business day. 
         •     Rush Service at an additional charge: 
                    º     Friends: $25.00 
                    º     On Demand: $35.00 
         •     All rush requests will be done within two hours of receipt of the request. 
         •     Any rush request received after 2:00 pm will be processed by 11:00 am the 
                next business day.



Delivery Types

         •     Pick-up 
         •     Fax 
         •     Long-distance fax (outside of the metro-DC area) will involve an additional fee
               of $2.00 
         •     Federal Express or United Parcel Service with client's account number 


Copyright

         •     A signed copyright form must be on file before any order will be 
                processed. Click here for a PDF of the Copyright form.



Invoicing and Payment

         •     Clients will be invoiced weekly. Payable upon receipt.




Suspension of Service
         •     Clients will be suspended from use of the service for the following reasons: 
                    º     Non-payment of invoice 
                    º     Overdue materials



Service for international clients will be considered on an individual basis.  Please contact Burns Dispatch for additional information.