B.S., Cornell University; M.A., Columbia University; J.D., Georgetown University
Eileen B. Hoffman currently serves as a commissioner/project director (mediator) with the Federal Mediation and Conciliation Service in the Department of ADR and International Services, based in Washington, DC. She has served FMCS as a field mediator, as its general counsel and director of legislative affairs, as a district director, and as a special assistant.
She holds a J.D. from Georgetown University Law Center, an M.A. from Columbia University (Political Science) and a B.S. from Cornell University (Industrial and Labor Relations). She teaches negotiations and alternative dispute resolution courses at The George Washington University Law School as an adjunct faculty member, and a graduate collective bargaining course at The George Washington University’s Department of Organizational Sciences. She has taught international negotiations for law students in China and Spain and written articles on dispute resolution. In the past, she taught a course on negotiating public policy disputes in state and local governments for the University of Maryland, University College and collective bargaining at Cornell University’s New York City office.
She mediates employment and labor disputes, trains labor and management in interest-based problem-solving, alternative dispute resolution and cultural diversity in the workplace, developed a program highlighting generational conflict, communications, and best practices in the workplace; provides systems design of workplace problems, facilitates workplace discussions (large multi-party meetings at agency or bureau levels as well as regulatory negotiations) and has trained U.S. Marines in interest-based problem-solving and negotiations.
In the international arena, Commissioner Hoffman develops and designs dispute resolution and mediation training for new and experienced mediators, labor relations practitioners, management, government and labor officials, attorneys, judges and other dispute resolvers. These programs include consultation and training in interest-based problem solving, negotiations, facilitation, and communications. She has designed such programs in Asia (China, Indonesia, Cambodia, Taiwan, and the Philippines,), in Europe (Latvia, Lithuania, Estonia, Poland, Bulgaria, Romania, Serbia, Hungary, Montenegro, Croatia, Germany, the United Kingdom, Iceland, the European Union and the International Labor Organization) and in Africa and the Middle East (Morocco, Uganda, and South Africa and Oman). The participants have included government officials, academics, labor and management officers, and neutrals.
Active in professional organizations, she served as president of the Labor and Employment Relations Association (LERA), a non-partisan, 3000-member organization of academics, labor, management, and government, and neutrals interested in the world of work. She is a member of the American Bar Association’s Sections on Dispute Resolution and Labor Law, past president of the DC Chapter of LERA and past president of the Society of Professionals in Dispute Resolution (now the Association for Conflict Resolution), and a member of Cornell University President’s Council of Cornell Women.