Portal & Email
Where may I obtain assistance with ... (logging into the portal, viewing course information in the portal, troubleshooting email)?
The Help Desk does not manage your portal or email accounts, but will gladly serve as a liaison between you and the department responsible for the accounts. A self-completed "Request for Portal Account Assistance" form is preferred for portal problems; visit the Help Desk to obtain the form. Email issues may be reported to the Help Desk in person or via burnshelp@law.gwu.edu . For more details see the Accounts chapter in the Student Computing Guide.
How do I change my password?
A function for changing your portal/webmail password is available inside the portal. Select "Change Your Password" from the Quick Links area on the portal homepage.
How long do students retain access to their @law.gwu.edu email accounts?
The Law School intends to support your email accounts indefinitely after graduation. At this time your portal account status also will switch to "alumni" and your portal will begin showing alumni-related announcements and other relevant information. This plan, of course, is subject to the continued viability of email as a communication platform for the Law School community.