Student Computing Support
The Law Library's Electronic Services Department is the primary source of assistance for law students using the computing resources of the Law School, in general, and the Law Library, in particular. Department staff members are available to address issues with computer facilities or systems, including access to the student web portal, e-mail, and other online resources (see below for more information on these facilities and resources).
The Electronic Services Department employs student assistants to monitor the computer areas in Burns and Stuart Halls and to provide basic level support to users of lab computers and personal notebooks. Full-time staff members and student assistants most often are found at the Help Desk in the Computer Information Center at Room B204 (Burns Hall, 2nd Floor). The full-time staff members of the department also are available to provide further notebook configuration assistance and troubleshooting advice, but only during specified office hours or by appointment and with priority based on the student's conformity with required or recommended specifications.
Many help requests can be satisfied by reference to the Student Computing Guide [pdf]. Electronic Services Department staff members update the guide regularly during the academic year and revise and republish it each August for distribution to incoming students in their orientation packet. A list of Frequently Asked Questions provides quick answers, as well.
Beyond visiting the Help Desk, the best method to contact the Electronic Services Department is to send an e-mail to: email@example.com.